What does the training course consist of?
Its professionally hosted using the Teachable.com platform, consisting of short video clips followed by quizzes. Its easy to monitor your progress and can be completed in bitesize chunks at a time.
How long does the course take?
It takes just 1-2 hours in total, but broken down into bitesize chunks.
Do you help find me work?
No, but it significantly increases your chances of getting work by showing your potential customers that you care.
You get a profile page on our site, which confirms your membership and also offers the customer advise on what they can do to help the job run smoothly. (www.attentivetrader.com/yourbusiness)
Do I get a paper certificate?
We send a PDF certicate 7 days after signing the Pledge
Do I get a sticker for my van?
We send you a single 150mm x 150mm sticker free of charge.
Are my details on public display?
Only the basic details and any website or social media links you wish to share.
Do you pass my details on to other companies?
Absolutely not. We may suggest some other products or services in our newsletter but we never forward your details on.
Can I leave at anytime?
Yes, your subscription will be cancelled immediately meaning the next annual fee will not be collected. Unfortunately we are unable to reimburse you for the remaining days in the year you have paid for.
What if I’m not happy?
We offer 14 day money back gaurantee.
Who’s this for exactly?
Suited to freelance/self employed domestic tradespeople who reregularly carry out work in occupied houses.
Can my employees or sub contractors see the training too?
They can yes. There is an option to share the training videos with them, or we can send them a free link to access the whole course upon request.
Do we guarantee a tradesperson will be ‘Attentive'?
No, We aim to educate tradespeople on customer service based skills only and provide proof that they have taken the time to complete the training. We do not assess or gaurantee the professional or practical abilities of the tradesperson or business.
Can I use the Attentive logo on my own website?
Yes absolutely - We send you image files to use as you wish. One of which contains your unique membership number.
Are payments safe?
Yes! Subscritption payments are handled securely via the Teachable.com platform which has been used to create & sell $500m+ of online courses and coaching programs to over 18 million students worldwide.
